Shipping Methods
At Hairissa’s, we aim to provide you with a fast, reliable, and convenient shipping experience. Below, you will find all the information you need about our available shipping methods, delivery times, and associated costs.
We offer several shipping options to meet your needs. The exact shipping method available will depend on your location and the size of your order.
Standard Shipping:
Delivery time: 3-5 business days (depending on your location).
Cost: €7.95 (or free for orders over €50,-).
This option is available for most orders and provides affordable delivery to your doorstep.
International Shipping:
Delivery time: 5-10 business days, depending on the destination country.
Cost: Shipping fees vary depending on the delivery address and weight of the package. You will be informed of the exact cost at checkout. Available to countries within the European Union and select international locations.
Processing Time
All orders are typically processed within 1-2 business days from the time of payment. Orders placed on weekends or public holidays will be processed on the next business day. Please note that certain items or special orders may take longer to process.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order and monitor its delivery status.
If you do not receive a tracking number or experience issues with tracking, please contact us at [email address] for assistance.
Shipping Costs
Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
If you qualify for free shipping (e.g., for orders over a specific amount), this will be clearly indicated during checkout. Any customs duties, taxes, or fees for international shipments are the responsibility of the customer. Please check with your local customs office for more information.
Packaging
We take great care in packaging your items securely to prevent damage during shipping. If you receive a damaged package, please contact us immediately, and we will assist you with a solution.
Delivery Issues
If you experience any issues with your delivery, such as missing or delayed items, please reach out to us as soon as possible at info@hairissa.com. We will work with the shipping provider to resolve the issue promptly.
Need Help?
If you have any questions or concerns regarding shipping, delivery times, or costs, please feel free to contact our customer service team at info@hairissa.com. We’re happy to assist you!
